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Passenger reviews

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2018-09-29
Brussels Midi Train Station-Brussels city (all areas)
Punctuality: 3   Driver: 5   Vehicle: 4

2018-09-29
Brussels Airport (BRU)-Wavre
Everything went really well. I'd only complain about the drivers not having any change. Both times I ended up paying more than I should have because of this.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-28
Huldenberg-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-28
Brussels Airport (BRU)-Lille (France)
I received answers to some of my questions and the names and tel numbers of the drivers for my groups at the airport after they had arrived at the hotel...
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-27
Brussels Airport (BRU)-Brussels city (all areas)
At the airport, the driver was not at the meeting place indicated on the booking documents causing unecessary stress after a long flight.
Punctuality: 3   Driver: 5   Vehicle: 5

2018-09-26
Brussels Airport (BRU)-Brussels city (all areas)
The driver Mr. Mike went out of his way and waited for us to be collected. We missed a station and had to return. We are extremely pleased :)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-25
Brussels Airport (BRU)-Brussels city (all areas)
Encore parfait pour ce deuxième transfert.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-25
Brussels Airport (BRU)-Sint-Stevens-Woluwe
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-21
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-16
Brussels Airport (BRU)-Ghent
Driver was on time and helpful. Car & journey were comfortable.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-15
Forest-Brussels Airport (BRU)
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-11
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-10
Brussels Airport (BRU)-Wavre
a great transfer
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-07
Brussels Airport (BRU)-Brussels city (all areas)
Juste parfait pour un tarif très raisonnable.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-03
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-02
Brussels Airport (BRU)-Brussels city (all areas)
Excellent service!! Thank you!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-28
Brussels Airport (BRU)-Brussels city (all areas)
Michael was awesome! Will recommend you to my clients Thanks so much
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-28
Brussels Airport (BRU)-Brussels city (all areas)
Our taxi man was very good always on time and friendly thanks gá el
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-27
Brussels Airport (BRU)-Antwerp
Your service was undoubtedly superb. The driver was also good and helpful. In future, I will revert back to you for booking when my family members will visit my place. The minus point is that your driver was not fluent in English communication. However, he was having working knowledge in English.
Punctuality: 4   Driver: 4   Vehicle: 5

2018-08-24
Brussels Airport (BRU)-Brussels city (all areas)
Excellent service throughout!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-23
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
Punctuality: 5   Driver: 5   Vehicle: 4

2018-08-22
Brussels Airport (BRU)-Edegem
Excellent customer service received Efficient and liaised well
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-21
Sint-Genesius-Rode-Brussels Midi Train Station
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-16
Brussels Airport (BRU)-Brussels city (all areas)
Very good in general, very fast driving for how to drive in Spain.
Punctuality: 5   Driver: 4   Vehicle: 5

2018-08-14
Wavre-Brussels Airport (BRU)
Driver, vehicle and punctuality : perfect
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-11
Brussels city (all areas)-Brussels Airport (BRU)
I booked an one way Airport transfer from my hotel at 3:20 am. I received the booking confirmation instantly and the Company texted the driver details 6 hrs prior to my scheduled transfer. Our driver Oussama waited for us in the hotel lobby and we had a smooth transfer to Brussels airport in a BMW 5 series. They are one of the cheapest and the best Company for Airport transfers and I highly recommend them if you need an Airport transfer in Brussels. However, there is no cancellation/modification option at their website. You have to mail them if you need any modifications to your booking. But don't worry as their response is very prompt. You'll get a reply within 2 hrs. Pros: Reliable, cheap, clean vehicles, polite driver Cons: None
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-10
Brussels Airport (BRU)-Brussels city (all areas)
We received a text from our driver and he was at the designated meeting point at Brussels airport. The journey to our hotel was quick and easy despite some roadworks which forced a minor detour. On our return, the same driver picked us up at our hotel and sent a text 15 minutes before the pick up time to say that he had arrived. An enjoyable and efficient service.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-09
Brussels city (all areas)-Brussels Airport (BRU)
Great and friendly service from both central coordination and the driver. Reliable and reasonable price.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-08-08
Brussels Airport (BRU)-Evere
Very good and kind driver. Thanks
Punctuality: 5   Driver: 5   Vehicle: 4

2018-07-30
Brussels Airport (BRU)-Boom Tomorrowland Festival
Joel was great!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-25
Brussels Airport (BRU)-Overijse
I am satisfied and will continue to use your service in the future. I will also recommend your company to my friends and colleagues.
Punctuality: 5   Driver: 4   Vehicle: 3

2018-07-25
Woluwe-Saint-Pierre-Brussels Airport (BRU)
Good service / Flexible / good follow up when flight is cancelled/modified
Punctuality: 5   Driver: 5   Vehicle: 4

2018-07-23
Watermael-Boitsfort-Brussels Airport (BRU)
Punctuality: 5   Driver: 4   Vehicle: 5

2018-07-21
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-20
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 3

2018-07-09
Brussels Airport (BRU)-Leuven
Fantastic experience, driver was early and a very smoothe driver. Thank you
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-07
Mechelen-Brussels Airport (BRU)
As always, I had a delightful experience.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-06
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-03
Brussels Airport (BRU)-De Haan
Punctuality: 5   Driver: 5   Vehicle: 4

2018-07-03
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Everything went well,polite driver, beautiful car.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-02
Brussels Airport (BRU)-Brussels city (all areas)
Excellent service and really nice driver
Punctuality: 5   Driver: 5   Vehicle: 5

2018-07-01
Brussels Airport (BRU)-Brussels city (all areas)
All good, fast, clean service!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-29
Leuven-Brussels Airport (BRU)
On time arrival. Courteous driver. Comfortable car. Recommended.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-26
Brussels city (all areas)-Brussels Airport (BRU)
professional and on time the car were very clean and comfy
Punctuality: 5   Driver: 4   Vehicle: 4

2018-06-22
Brussels Airport (BRU)-Brussels city (all areas)
Everything was fine. Thanks
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-19
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-17
Ghent-Brussels Airport (BRU)
I have no complaints at all, everything went smoothly and I appreciate the driver texting me to say he was on his way. Fantastic service, I would use your services again!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-14
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-12
Brussels Airport (BRU)-Mechelen
It was an amazing experience using your services.Driver was nice, friendly and helpful.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-06-11
Brussels city (all areas)-Brussels Airport (BRU)
C'était la première fois que j'utilisais les services de Brussels Express et je dois dire que mon expérience a été des plus positives. Plutôt inquiète à l'idée de devoir quitter mon logement à 03h15 AM, j'avais écrit au service client leur demandant s'il était possible de recevoir le numéro du chauffeur à l'avance, au cas où. Il m'a été répondu que le nom et le numéro de téléphone du chauffeur me seraient communiqués la veille du trajet. C'est exactement ce qui s'est passé! Mon chauffeur, Smor, a été très professionnel et on ne peut plus ponctuel! Vingt minutes avant l'heure de prise en charge, il a appelé en précisant qu'il était déjà au pied de l'immeuble. Je recommande vivement Brussels Express pour leur fiabilité et la compétitivité de leurs tarifs.
Punctuality: 5   Driver: 5   Vehicle: 5


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