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Passenger reviews

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2018-11-17
Brussels Airport (BRU)-Brussels city (all areas)
We were very pleased with our choice to use brusselsexpress.be and had made an advance reservation for both the airport pick up and return. The driver was there waiting for us when we arrived in Brussels and he arrived to our hotel early to take us back to the airport. I would definitely use this company again and recommend to others.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-11-14
Brussels Airport (BRU)-Brussels city (all areas)
Excellent service. Extremely punctual and informative
Punctuality: 5   Driver: 5   Vehicle: 5

2018-11-07
Auderghem-Brussels Airport (BRU)
Punctuality: 3   Driver: 3   Vehicle: 5

2018-11-07
Etterbeek-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-11-02
Brussels city (all areas)-Brussels Airport (BRU)
Our driver arrived five minutes early, phoned to indicate he was outside, was friendly, drove carefully throughout the trip and got us to the airport in a timely and safe manner. We will use this service next trip in the spring.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-11-02
Brussels Airport (BRU)-Brussels city (all areas)
Aside from having to wait 45 mins to be met, journey was fine. Driver friendly and gave interesting information about Brussels.
Punctuality: 5   Driver: 4   Vehicle: 4

2018-10-30
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
From us 5 for all, for our driver Mohamed - 10
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-29
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Thank you very much. Mohamed is very kind. With him we have incredible service
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-27
Brussels Airport (BRU)-Brussels city (all areas)
Everything went smoothly. Our driver was very professional and arrived on time! Great service!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-27
Uccle-Brussels Airport (BRU)
Everything was Perfect!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-24
Brussels Airport (BRU)-Brussels city (all areas)
Driver 10 mins late picking us up(EVEN THOUGH FIGHT LATE 30mins) Not a good vehicle for 8 adults and driver more suited to formula 1 driving!!
Punctuality: 2   Driver: 1   Vehicle: 2

2018-10-24
Brussels Airport (BRU)-Brussels city (all areas)
Very punctual. Bit of a language barrier but could understand each other enough for the journey. Vehicle were very clean.
Punctuality: 5   Driver: 4   Vehicle: 4

2018-10-23
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-22
Brussels Airport (BRU)-Brussels city (all areas)
Driver was on time, courteous and friendly. I would use your service again. Thank you.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-21
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-19
Waterloo-Brussels Airport (BRU)
Very good service. Thank you. Will recommend.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-18
Brussels Airport (BRU)-Antwerp
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-17
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-16
Brussels Airport (BRU)-Brussels city (all areas)
Thank you for making our transfer stress free
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-16
Brussels city (all areas)-Brussels Airport (BRU)
Súper fácil de usar! Buen servicio
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-11
Leuven-Brussels Airport (BRU)
Punctuality: 4   Driver: 4   Vehicle: 4

2018-10-09
Brussels Airport (BRU)-Brussels city (all areas)
Thank you very much for your great service.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-08
Louvain-la-Neuve-Brussels Airport (BRU)
Punctuality: 2   Driver: 5   Vehicle: 5

2018-10-07
Brussels Airport (BRU)-Brussels city (all areas)
Everything was perfect. Thank you
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-06
Brussels Airport (BRU)-Brussels city (all areas)
Excellent drivers and service
Punctuality: 5   Driver: 5   Vehicle: 5

2018-10-05
Brussels Airport (BRU)-Brussels city (all areas)
On the Brussel airport we were waiting for transfer 60 minutes. Driver mobile was unavailable. Return transfer was O.K.
Punctuality: 1   Driver: 3   Vehicle: 5

2018-10-04
Brussels Airport (BRU)-Louvain-la-Neuve
There was some problems to get appropriate vehicle for 9 persons but after all the driver could manage us two taxis where we could get in. Thanks for making the extra effort.
Punctuality: 4   Driver: 5   Vehicle: 4

2018-10-02
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 4   Vehicle: 3

2018-10-02
Brussels Airport (BRU)-Brussels city (all areas)
Driver and car not at airport. Yes our flight was late but I had provided flight information so company should have been aware and made adjustments. I had to call after waiting 15-20 minutes and then it took almost an hour for driver to arrive resulting in a second phone call. I had also reserved a vehicle that would accommodate 8 passengers and their luggage for the 4 of us had extra luggage; however it was a 4 passenger vehicle, and space cramped. We were still charged the price of an 8 passengers (44 euros) and not the price for 4 passenger (39 euros).
Punctuality: 1   Driver: 4   Vehicle: 2

2018-10-02
Brussels city (all areas)-Brussels Airport (BRU)
Very gentle drivers.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-30
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-30
Brussels Airport (BRU)-Ghent
Everything was good
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-30
Brussels Airport (BRU)-Bruges
There is always a worry that a transfer will not show, or the driver will be late. I can happily report neither happened with brusselsexpress! They showed up on time and were very helpful with the luggage. Our female driver from Brugges-Ghent-Brussels was especially nice and helpful. A great experience!
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-29
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-29
Brussels Midi Train Station-Brussels city (all areas)
Punctuality: 3   Driver: 5   Vehicle: 4

2018-09-29
Brussels Airport (BRU)-Wavre
Everything went really well. I'd only complain about the drivers not having any change. Both times I ended up paying more than I should have because of this.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-28
Huldenberg-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-28
Brussels Airport (BRU)-Lille (France)
I received answers to some of my questions and the names and tel numbers of the drivers for my groups at the airport after they had arrived at the hotel...
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-27
Brussels Airport (BRU)-Brussels city (all areas)
At the airport, the driver was not at the meeting place indicated on the booking documents causing unecessary stress after a long flight.
Punctuality: 3   Driver: 5   Vehicle: 5

2018-09-26
Brussels Airport (BRU)-Brussels city (all areas)
The driver Mr. Mike went out of his way and waited for us to be collected. We missed a station and had to return. We are extremely pleased :)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-25
Brussels Airport (BRU)-Brussels city (all areas)
Encore parfait pour ce deuxième transfert.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-25
Brussels Airport (BRU)-Sint-Stevens-Woluwe
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-21
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-16
Brussels Airport (BRU)-Ghent
Driver was on time and helpful. Car & journey were comfortable.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-15
Forest-Brussels Airport (BRU)
Punctuality: 4   Driver: 5   Vehicle: 5

2018-09-11
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-10
Brussels Airport (BRU)-Wavre
a great transfer
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-07
Brussels Airport (BRU)-Brussels city (all areas)
Juste parfait pour un tarif très raisonnable.
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-03
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2018-09-02
Brussels Airport (BRU)-Brussels city (all areas)
Excellent service!! Thank you!
Punctuality: 5   Driver: 5   Vehicle: 5


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