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Passenger reviews

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2019-11-08
Brussels Airport (BRU)-Brussels city (all areas)
Service was excellent. Would really reccomend our driver. He was a gentleman.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-05
Charleroi Airport Brussels South (CRL)-Bruges
Thank you! everything was perfect. I would recommend brusselexpress.be drivers are nice, car comfortable, process is easy.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-04
Lille (France)-Brussels Airport (BRU)
Merci beaucoup
Punctuality: 5   Driver: 5   Vehicle: 5

2019-11-04
Woluwe-Saint-Lambert-Brussels Airport (BRU)
The driver was late, but the office called in about 15 minutes prior to pick-up time, which I received with pleasant surprise. The driver did arrive a little later than expected, but that was OK. Good I booked to allow plenty of buffer time. The driver was courteous, helpful in getting in and out my bags. Drive to airport was short and pleasant.
Punctuality: 3   Driver: 5   Vehicle: 5

2019-10-31
Braine-lAlleud-Charleroi Airport Brussels South (CRL)
Very good polite driver. Prompt dr7ve to airport. Will be using this company again.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-10-24
S.H.A.P.E. Belgium-Charleroi Airport Brussels South (CRL)
Driver on the return journey was a little late, however car was clean drivers were both pleasant and chatty, good service will use again
Punctuality: 4   Driver: 5   Vehicle: 5

2019-10-18
Louvain-la-Neuve-Brussels Airport (BRU)
????
Punctuality: 5   Driver: 5   Vehicle: 5

2019-10-14
Brussels Airport (BRU)-Casteau
The driver was very courteous and helpful. I would absolutely use your service again.
Punctuality: 4   Driver: 5   Vehicle: 5

2019-10-12
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-10-01
Brussels city (all areas)-Brussels Airport (BRU)
Very convenient and fair service and price.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-29
Brussels city (all areas)-Brussels Airport (BRU)
Driver was on time and helpful.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-29
Bruges-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-24
Dilbeek-Brussels Airport (BRU)
Good service!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-23
Brussels Airport (BRU)-Ghent
Ottimo servizio: preciso e puntuale. Consigliatissimo.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-18
Brussels Airport (BRU)-Aalst
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-16
Charleroi Airport Brussels South (CRL)-Louvain-la-Neuve
Punctuality: 4   Driver: 5   Vehicle: 5

2019-09-13
Brussels Airport (BRU)-Antwerp
We have waited in front of the cafe as mentioned in your confirmation email. Then we had to call ur emergency number more than 5 times and after leaving a message the driver called us back. We waited for more than 20 min!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-12
Brussels Airport (BRU)-Mons
Great driver great guy
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-09
Brussels Airport (BRU)-Gent
Very impressed with the driver. Our inbound flight was delayed at Edinburgh, arriving late and then there were massive ques at Border control which took nearly 2 hours to get through. The driver waited for us and kept in touch throughout this. For the outbound flight we received very bad advice from our hotel suggesting that the journey would take twice as long as we expected. We phoned the driver and to allay our worries, he came early to pick us up. Excellent service!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-09-08
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 4

2019-09-04
Circuit of Spa-Francorchamps-Brussels Airport (BRU)
Very good and would definitely use again. Thank you!
Punctuality: 5   Driver: 5   Vehicle: 4

2019-08-30
Brussels Airport (BRU)-Uccle
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-30
Ternat-Brussels Airport (BRU)
As usual, top service!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-28
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Just a recommendation, for the arrival airport to be checked for all the reservations. I made a mistake and added the incorrect airport. The driver figured it out only after he arrived at the wrong airport. A double check on your side for all the reservations would be good
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-27
Brussels Airport (BRU)-Brussels city (all areas)
service did not confirm in advance that baby chair would be provided. Made me very nervouse that the driver would show up with out it.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-24
Brussels Airport (BRU)-Wavre
Punctuality: 4   Driver: 5   Vehicle: 5

2019-08-22
Lille (France)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-20
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-20
Brussels Airport (BRU)-Mechelen
Good experience
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-18
Genappe-Brussels Airport (BRU)
Puntuality ***** Driver ***** Vehicle ***** Just perfect!!!!! I ´ll recommand brusselsexpress !!!’ Thanks
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-18
Brussels Airport (BRU)-Dinant
Punctuality: 5   Driver: 5   Vehicle: 4

2019-08-17
Brussels Airport (BRU)-Herent
Super service.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-15
Brussels Airport (BRU)-Ruisbroek
Chauffeur ponctuel, agréable, professionnel. Service 5 * Merci beaucoup
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-09
Brussels Airport (BRU)-Ghent
Very reliable & excellent value for money.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-08
Brussels city (all areas)-Brussels Airport (BRU)
Servizio ottimo. Autista e mezzo eccellenti .Sicuramente consiglierò questo sito per i transfert a Bruxelles.Buon rapporto qualità/prezzo.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-08
Brussels city (all areas)-Brussels Airport (BRU)
We thank you for the prompt service and the driver is very helpful and punctual arrived earlier than the schedule pickup which did work for us We definitely will recommend the service and use again
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-07
Antwerp-Brussels Airport (BRU)
I made 3 attempts to reach someone by phone using the emergency contact number in the confirmation email. All three times, I got a recorded message that the contact could not be reached at this time. The driver was friendly and polite. The car was very clean and met our needs for large baggage. The driver was running 12-15 minutes late but he called to let us know he would be late.
Punctuality: 4   Driver: 5   Vehicle: 5

2019-08-06
Brussels Airport (BRU)-Brussels city (all areas)
Hello, the driver was waiting for me, he was punctual and very polite. The vehicle was clean. Thanks for everything. I give 5 for everything.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-08-03
Brussels city (all areas)-Brussels Airport (BRU)
All perfect.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-29
Brussels Airport (BRU)-Brussels city (all areas)
Due to long lines at immigration we were late to the designated pickup location. However our driver was still there waiting for us. Great driver and very nice vehicle. We had purchased a round trip but had to cancel the return trip to the airport because of a family emergency. We will use your service on our next trip to Brussels.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-28
Overijse-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-25
Brussels Airport (BRU)-Kontich
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-23
Overijse-Brussels Airport (BRU)
Excellent service! Our driver was very friendly and polite and helpful. Our luggage was late and he waited patiently for us to collect our baggage. This is the 2nd time we have used your taxi service, and we HIGHLY recommend this!!!!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-17
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-10
Brussels Airport (BRU)-Brussels city (all areas)
The service was excellent in terms of both pick-up and delivery. Only one minor quibble is the use of hand held mobile phones while driving. Not legal and not safe.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-05
Mechelen-Brussels Airport (BRU)
1. Driver reached 15 min late, but he communicated it upfront 2. He was driving badly. Cutting lanes on his will. Don't know why he was in hurry... 3. He dropped us in parking and not in front of the entry. Due to which my mom has to walk. She had leg injury but wasn't left with any option. All n all driver was very bad!
Punctuality: 3   Driver: 1   Vehicle: 4

2019-07-03
Louvain-la-Neuve-Brussels Airport (BRU)
Punctuality: Unfortunately, there was an unexpected traffic jam that slowed down the driver's arrival. However, both the driver and the attendant were supportive and kept me informed. Driver: The driver did his best to arrive at the airport on time, leaving me safely in a good place. Besides, he helped me with my luggage, both in the departure and arrival, and tried to make me comfortable, chatting with me over the ride and making me aware of all deviations from the usual pathway taken. Vehicle: Due to the traffic jams, my original book (a car) was upgraded to a comfortable van, whose driver was closer to my departure point. Since I was the only passenger, there was plenty of space. Thank you for the good service.
Punctuality: 4   Driver: 5   Vehicle: 5

2019-06-23
Brussels Airport (BRU)-Ghent
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-23
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-21
Brussels Airport (BRU)-Brussels city (all areas)
First class service - driver was friendly and professional
Punctuality: 5   Driver: 5   Vehicle: 5


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