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Passenger reviews

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2019-07-23
Overijse-Brussels Airport (BRU)
Excellent service! Our driver was very friendly and polite and helpful. Our luggage was late and he waited patiently for us to collect our baggage. This is the 2nd time we have used your taxi service, and we HIGHLY recommend this!!!!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-17
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-10
Brussels Airport (BRU)-Brussels city (all areas)
The service was excellent in terms of both pick-up and delivery. Only one minor quibble is the use of hand held mobile phones while driving. Not legal and not safe.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-07-05
Mechelen-Brussels Airport (BRU)
1. Driver reached 15 min late, but he communicated it upfront 2. He was driving badly. Cutting lanes on his will. Don't know why he was in hurry... 3. He dropped us in parking and not in front of the entry. Due to which my mom has to walk. She had leg injury but wasn't left with any option. All n all driver was very bad!
Punctuality: 3   Driver: 1   Vehicle: 4

2019-07-03
Louvain-la-Neuve-Brussels Airport (BRU)
Punctuality: Unfortunately, there was an unexpected traffic jam that slowed down the driver's arrival. However, both the driver and the attendant were supportive and kept me informed. Driver: The driver did his best to arrive at the airport on time, leaving me safely in a good place. Besides, he helped me with my luggage, both in the departure and arrival, and tried to make me comfortable, chatting with me over the ride and making me aware of all deviations from the usual pathway taken. Vehicle: Due to the traffic jams, my original book (a car) was upgraded to a comfortable van, whose driver was closer to my departure point. Since I was the only passenger, there was plenty of space. Thank you for the good service.
Punctuality: 4   Driver: 5   Vehicle: 5

2019-06-23
Brussels Airport (BRU)-Ghent
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-23
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-21
Brussels Airport (BRU)-Brussels city (all areas)
First class service - driver was friendly and professional
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-15
Brussels city (all areas)-Brussels Airport (BRU)
Excellent service. I booked a car for my brother and his nephew. The car was punctual and gave excellent service. No problems at all arriving to the airport. I would book them again.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-13
Brussels Airport (BRU)-Dilbeek
Great service as usual. Very punctual and reliable! Thank you once again.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-13
Lasne-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-13
Brussels Airport (BRU)-Maastricht
Excellent service. Driver came on time and he was perfect.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-06-07
Brussels Airport (BRU)-Leuven
Very late (hour after flight arrived)
Punctuality: 1   Driver: 4   Vehicle: 5

2019-06-02
Brussels city (all areas)-Brussels Airport (BRU)
Punctuality: 1   Driver: 5   Vehicle: 1

2019-05-31
Brussels Airport (BRU)-Brussels city (all areas)
Very punctual and attentive.
Punctuality: 5   Driver: 5   Vehicle: 4

2019-05-28
Charleroi Airport Brussels South (CRL)-Hasselt
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-28
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
All was OK.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-22
Brussels city (all areas)-Brussels Airport (BRU)
For the three concepts I can inform that the driver got the best score: 5 stars.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-21
Ghent-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-16
Ghent-Brussels Airport (BRU)
Punctuality: 5   Driver: 4   Vehicle: 5

2019-05-13
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-11
Brussels Airport (BRU)-Ghent
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-08
Brussels city (all areas)-Charleroi Airport Brussels South (CRL)
Excellent service. The driver arrived a little early but was more than happy to wait till we were ready. Very pleasant helpful gentleman. On arrival at the airport he told us exactly where to go. I would have no hesitation in recommending this company.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-04
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-05-01
Brussels Airport (BRU)-Brussels city (all areas)
Although we specifically asked for a baby seat, it was not available in the car and the driver did not seem to be aware of our request. We understand that the baby seat is not 100% guaranteed, but for us the success rate has been 0 so far (out of our 2 bookings).
Punctuality: 4   Driver: 4   Vehicle: 4

2019-05-01
Brussels city (all areas)-Brussels Airport (BRU)
Driver was on time but he was nervous while driving and he was also messaging with his phone on the road (although only when the car was stopped). Except this he was polite and helpful with our luggage’s.
Punctuality: 5   Driver: 3   Vehicle: 5

2019-04-26
Brussels city (all areas)-Brussels Airport (BRU)
A specjał thanks to Nora for making sure we had child seat in the car and for changing our reservation when we had to change our flight. A big thanks to the driver who was super helpful both ways but especially on the way back. Very good experience, we will drive with you again for sure!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-25
Brussels Airport (BRU)-Leuven
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-25
Meise-Brussels Airport (BRU)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-24
Uccle-Brussels Airport (BRU)
Punctuality: 4   Driver: 5   Vehicle: 5

2019-04-12
Brussels Airport (BRU)-Brussels city (all areas)
Great service. Used a few times. Punctual and reliable.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-11
Brussels Airport (BRU)-Ypres
The lead car on the return journey,the driver was texting a lot All else perfect thank you
Punctuality: 5   Driver: 5   Vehicle: 5

2019-04-10
Brussels Airport (BRU)-Antwerp
Pick up was 1st class. Was there waiting where he said he would be. Return transfer, the driver hit some traffic on the way to get me. But I was contacted and told he was gonna be 10 minutes late. The phone call eliminates the worry when your waiting there’s a no show. And then you have to try and find a contact detail to get through to someone and find out what’s going on, I liked this, professional. Driver was pleasant and chatted to me about my trip. Top experience and transfer at a great price. Would highly recommend and will definitely use next time in Belgium.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-30
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Good communication, nice clean car, experienced driver! Thank You, we enjoyed our trip very much!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-29
Ghent-Brussels Airport (BRU)
Very pleased with the whole experience!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-22
Brussels city (all areas)-Brussels Airport (BRU)
In principle, I am pleased that all the drivers were very helpful and friendly, and the vehicles were of high quality, neat ... The system works for me to receive a text message with driver contact and registration mark each time but at the time the driver came to the agreed pick-up destination at the agreed time.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-15
Brussels Airport (BRU)-Mons
Thanks again for waiting for us while we worked out our lost luggage issue with the airline. Quick transfer and very professional driver. Will use your service again in the future!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-10
Brussels Airport (BRU)-Leuven
Fantastic service as always!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-03-08
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-27
Brussels Airport (BRU)-Hoeilaart
The driver appeared under severe pressure and distracted and was constantly making and receiving phone calls whilst driving. It made us feel uncomfortable. We have driven with the same driver before and he was professional and courteous, not sure if he was just having a bad day.
Punctuality: 5   Driver: 1   Vehicle: 5

2019-02-27
Lasne-Brussels Airport (BRU)
The driver was supposed to be late for 7 to 10 min which in fact resulted in 17 min and I had to pay extra 2 eur so he can get out of the airport parking.. because "the card did not work"... but usually the service is inpeccable.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-20
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-13
Brussels Airport (BRU)-Brussels city (all areas)
perfect
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-12
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-04
Genval-Brussels Airport (BRU)
Everything worked impackably. Buses were in time and drivers were very polite and friendly. I will absolutely order our next airport transfer at Brussels Express. Best regards, Yuliya
Punctuality: 5   Driver: 5   Vehicle: 5

2019-02-04
Brussels Airport (BRU)-Brussels city (all areas)
Thé flight delayed half a hour but I was greeted by a good looking young driver. Everything went smoothly except the traffic jam. Thanks!
Punctuality: 5   Driver: 5   Vehicle: 5

2019-01-29
Brussels Airport (BRU)-Brussels city (all areas)
Punctuality: 4   Driver: 4   Vehicle: 4

2019-01-25
Brussels Airport (BRU)-Charleroi Airport Brussels South (CRL)
Great contact via telephone to let me know were they would met me. Quick pick-up and drop off at the destination. Appreciated as meant that no challengers where faced getting from Brussels to Charleroi. Would definitely use again if needed to do any distance trips from Brussels to other cities/towns in Belgium
Punctuality: 5   Driver: 5   Vehicle: 5

2019-01-24
Charleroi Airport Brussels South (CRL)-Brussels city (all areas)
It was an excellent service, the best way for the transfer. I'll recommand it.
Punctuality: 5   Driver: 5   Vehicle: 5

2019-01-20
Brussels Airport (BRU)-Brussels city (all areas)
I absolutely loved this service. I had lovely drivers who arrived on time and with very clean cars. I'll definitely use this again and let others know about it!
Punctuality: 5   Driver: 5   Vehicle: 5


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